Remove any previous driver software from computer.Log-in to our Support webpage to download more files:.Use User Name: Guest and Password: Guest) and click on downloads/Video_Products/Tools/Drivers/Prolific/.Driver can be found at one of the following sites or on the CD (driver disk) that came with the Prolific adapter:.If this does not resolve issue proceed to #2. First step is to try plugging the USB adapter into another USB port on the computer (if driver was installed while adapter was plugged into computer, it only installs it for that specific port.if cable was plugged into incorrect port it will show up under USB-Serial Adapter in other Devices with a yellow exclamation point.Step 1: Get the driver online or off the CD that comes with the adapter.
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